The People-Problems Solutions Centre
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We'd like to acknowledge you for your commitment to yourself. You are
one of a unique group of individuals who recognises the importance of
taking time to address personal issues to result in better problem management
and enhancement of life.
We want to help you accelerate your process - to make it a powerful time
of emotional healing, insightful understanding, directionalised problem-solving
and clarity on future goals and positive forward planning. We cannot guarantee
your outcome because so much depends on you and how you follow through
on our discussions in your real-life world. What we can guarantee is our
commitment to support you completely and wholeheartedly by following our
Code of Commitment.
Code of Commitment
Confidentiality
You are ensured complete confidentiality. The only exception is where
legislation requires us to disclose information in certain circumstances
such as child abuse, or where disclosure may prevent physical harm to
a person.
Time
We are committed to respect your time. Our sessions are usually one hour
in duration and we do our best to keep to time. Please give us 48 hours
notice should you need to change or cancel an appointment. A fee may be
charged otherwise.
Positive Direction
We are committed to being good listeners and believe you need
to tell us as much as possible about your past and current concerns. Accelerated
Success Centre Consultants have many user-friendly strategies to recommend
to you. Please do your best to follow these, keeping notes on what works,
to gain the maximum benefit. Please tell us if something is too challenging
or not relevant so that we may correct our approach.
Remember, 'Knowledge is Power'
Please consider reading the relevant books from our recommended reading
list. We have searched long and hard for state-of-the-art resources and
are confident you will save time, money (and perhaps emotional upset)
by reading for both management and prevention of problems.
Rules of the Game
When you participate in sessions with our consultants, the rules that we encourage are:
1. be willing to support our vision, policy and systems
2. speak supportively and acknowledge whatever is being communicated as true for the speaker at that moment
3. the answer is always 'YES - CAN DO!'
4. complete your agreements (responsibilities)
- make only agreements that you are willing and intend to keep
- communicate any potential broken agreement at the first appropriate opportunity
- clear up any broken agreement at the first appropriate opportunity
5. if a problem arises, first look to the system for corrections and then communicate your solution to the person who can do something about it - top speed on clearing misunderstandings! (say 'sorry' and let it go)
6. be effective and efficient (optimise every event... More with Less)
7. have the willingness to win and to allow others to win (win/win)
8. focus on what works
9. when in doubt, check feelings, body language, voice, tone and words
10. at meetings, always appoint a
- facilitator
- relevancy challenger
- keep notes for ACTION PLAN
11. always demonstrate the process and the results
12. have fun and nourish our playful selves
13. trust is the key value
14. be willing to forgive