Charges can be discussed by telephone.  Contact us.

Medicare rebates are available. See tab below.

Please note: A rebate is available to you if you are covered for psychology under a private health fund scheme. (We suggest that you check with your health fund to confirm your eligibility).

Some folk may be eligible for a lower rate per hour if they are in special circumstances (e.g. Workcare rate).

Sessions usually last 50 minutes.

Two-hour or half-hour sessions pro rata are available.

Instant Solution Phone Calls are available.

BONUS! You may be given FREE audio recordings and ebooks from Dr Jan’s Online Store!


Appointments are available six days a week by arrangement.

Hours are 10am until 6.30pm. Saturday times and late times are usually heavily booked.

An early time (8am) or late time (7.30pm) may be booked for an extra $25.00.

Appointment Cancellation

We request that you agree to give us the courtesy of 48 hours notice of any intention to change or cancel an appointment. The consultants’ times are heavily booked and other clients waiting on stand-by can be called if you cannot attend.

A cancellation fee will be charged if this courtesy is not extended. If one partner cannot attend, the other needs to still attend to avoid incurring this fee.

Accounting Terms

Thank you for understanding that we do require payment at the time of consultation. Clients who fail to do so will incur a $5.00 administration fee. We accept payment with cash, cheque, Visa, Bankcard, Mastercard and have EFTPOS facilities for your convenience. Credit card payments may be made over the phone.


2/28 North Terrace, Clifton Hill, Victoria 3121 Australia. Contact us.

If you have a concern that you would like to discuss with one of our qualified consultants, please call our office to make an appointment.

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